Lexus was rated the most reliable automaker in Consumer Reports‘ 2021 Auto Reliability Report, followed by Mazda and Toyota, while Jeep, Tesla, and Lincoln were at the bottom of the list.
The report, released Thursday, focuses on what went wrong with owners’ cars in the last 12 months and uses that data to predict how reliable the forthcoming models from major automakers will be.
Consumer Reports rated 11 fully electric models from eight brands, including five fully electric SUVs, according to Jake Fisher, senior director of auto testing at Consumer Reports. Overall, Toyota’s luxury Lexus brand reclaimed its top spot in the reliability survey after Mazda overtook it a year ago, marking the first time in 15 years that a Toyota brand had not been No. 1.Domestic brands such as Chrysler, Chevrolet and Ford had average reliability, while others such as Ram, GMC and Jeep were below average. Ford’s luxury Lincoln brand ranked last at 28th, behind Tesla.